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NHSC Employment Verification FAQs

What is Employment Verification?

Employment Verification is the process utilized by the National Health Service Corps (NHSC) program to obtain information from approved program practice site(s) to determine if an applicant or current participant’s employment, service, and practice requirements meet the guidelines of their specific program.

Who completes the Employment Verification?

Your site point of contact (POC) completes the electronic Employment Verification through the Bureau of Health Workforce (BHW) Program Portal (‘Portal’) for Site Administrators. They will receive a notification through email that a new activity awaits their attention on the Portal.

What is the Employment Verification process?

To send your Employment Verification to the site POC(s), select ‘initiate’ next to the site name. A message will be sent to your site’s POC(s) to log into the Program Portal for Site Administrators and complete the online form. You will receive an email notification once the Employment Verification status is ‘complete’ that will enable you to then successfully submit your NHSC online application. If your employment verification status is ‘returned unverified’ you may need to follow up with your site POC(s) as they have indicated that you are not currently employed by that site, or that your start work date is beyond the allotted timeframe.

My site has a POC, but they are not familiar with my employment, can I add another person as a site POC?

Existing site POCs can log into their account on the Portal and add others to the list of Points of Contact for that site. Please instruct the existing site POC to log into the Program Portal for Site Administrators to add the new point of contact.

What if I work at more than one site that is administered by the same person?

If you are employed by different sites within the same network, you are required to submit an Employment Verification for each physical site you work at regardless if it is completed by the same person. There needs to be an Employment Verification for each site selected on the Employment Section of your NHSC online application.

Am I able to cancel the Employment Verification once it has been initiated?

Yes, select ‘cancel’ next to the site name on the Employment Verification page. The employment verification will be cancelled and the site POC(s) will be notified through their Portal accounts.

How can I remove a site from the Employment Verification page?

To remove the site from the Employment Verification page of the NHSC online application you must navigate back to the Employment section of the application and delete the site.

What if my site does not complete the Employment Verification and the application cycle closes?

Unfortunately, you will not be able to submit your NHSC online application if your Employment Verification is not complete. It is your responsibility as the applicant to ensure your site’s timely completion of the Employment Verification. The site POC will receive reminders every 72 hours to complete your Employment Verification; however, it is your responsibility to ensure the Employment Verification is completed in time.

How do I know if my site has a POC and/or if the POC has an active Portal account?

There are a couple of ways to determine if your site has an NHSC site point of contact. One way is to click on your site name on the Employment Verification page of the online application to see the Point of Contact(s) name, email, phone number, and if they have a registered Portal account. Another way is to go to the Health Workforce Connector, navigate to your site’s landing page, ‘About this Site,’ where the Points of Contacts are listed. If a POC exists, but they have not set up their Portal account, it is your responsibility to encourage the POC to create the account and complete your Employment Verification on the Program Portal for Site Administrators.

Will I be able to see the information my site enters on my Employment Verification?

Upon submission of your NHSC online application, you will be able to view your application, which will include the Employment Verification as submitted by your site POC.

What if my site does not have a site POC or the site POC no longer works at my site?

If your site does not have a POC or the identified POC no longer works at the site, follow these steps:

1. Identify the individual at your site who is responsible for the relationship with and/or familiar with your employment details to answer questions regarding start dates, hours, and professional credentials. Program will follow up with this person later in the process.

2. Provide the information below to the candidate site POC to send to lrpsites@hrsa.gov and be added to the system. Note: please be sure the site name and address is exactly as they appear on the Employment Section of the online application.

3. The request to be added as a site POC must come from the individual who will be added as a POC and not the applicant. All requests from applicants will not be accepted.

4. Once the POC has been added to the system, they can log onto the BHW Program Portal for Site Administrators and complete the Employment Verification as part of your NHSC application.

Applicant: Provide these instructions to a site POC who is new:

  1. Email the requested information below to lrpsites@hrsa.gov using the email address that will be entered into our system as your primary email address
  2. The email should have the SUBJECT: “New Site POC for {site name}”
  3. Provide the following information:
    • Site Name at which you will be a BHW Site POC:
    • Site Address Line 1
    • Site Address Line 2
    • City
    • State/Province/Region
    • Zip Postal Code
    • Your First Name
    • Your Last Name
    • Type of Contact (select from list below)
      • Primary for Site
      • Alternate for Site
      • Recruitment Contact
      • Recruitment Alternate Contact
      • Site Executive
      • NHSC Point of Contact
      • NHSC Alternate Point of Contact
      • Nurse Corps SP/Nurse Corps LRP Point of Contact
      • MED Director
      • DEN Director
      • Site Owner
      • Site Director
    • Primary Phone Number
    • Secondary Phone Number
    • Fax Number
    • Emails Address *this should be the email address used when contacting lrpsites@hrsa.gov
    • Address Line 1 *if different from site address
    • Address Line 2
    • City
    • State/Province/Region
    • Zip Postal Code
  4. Please allow 5 business days to receive follow up from lrpsites@hrsa.gov that you have been entered into our system as a site POC.
  5. You will receive an email notification to create your Site Administrator account on the BHW Program Portal for Site Administrators.