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  • The U.S. Department of Education is updating the National Student Loan Data System throughout the weekend which may cause periodic service disruptions to the loan import function. If you are still unable to import your loans on Monday, February 24th, please contact the BHW Customer Care Center at 1-800-221-9393.

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For more information or questions please:

  • Refer to the Portal FAQ
  • Contact the BHW Customer Care Center at 1-800-221-9393
  • Use TTY for hearing impaired: 1-877-897-9910

Monday-Friday (except Federal holidays), 8:00 am to 8:00 pm ET or  Contact Us.